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Shipping & Orders

I'm very confused by what I see in the landed orders section - I placed

Started by Portnoy Dev 23 replies 6 people Last activity Jul 3, 2026

OP
May 20, 2026 #1
I'm very confused by what I see in the landed orders section - I placed an order 4/6 to USA. Half my order arrived weeks ago, and the other half is still in China. I see many others receiving orders placed well after mine. What's going on? Can anyone shed some light on this? @BBA_Mia ?
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May 23, 2026 #2
Your rep can, I assume it was split due to the size of it, or perhaps it included something out of stock which should have been communicated with you anyway
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May 25, 2026 #3
I think BBA is part of the club. Welcome my friend, there is a collection of us here who come to this channel once or twice a week to rage about our delays. Been waiting since March 27th myself and I have on good authority that a 29 year old blind dog named Patches is my freight forwarder. Feel free to scream into the proverbial pillow with us
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May 26, 2026 #4
I see many orders that were placed after mine arrive. I'm not angry about the hold up, shit happens. I'm really more interested in getting some clarity so I can make a better decision about what to do next.
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May 29, 2026 #5
If I place another large order today, is the same thing going to happen?
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Jun 2, 2026 #7
Can anyone tell me if there’s any issue with shipping to Australia?
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Jun 5, 2026 #8
Currently, most transportation services have returned to normal. However, due to unforeseen circumstances, some parcels may undergo inspection and be reshipped. We will make reasonable arrangements for you,if unexpected things happen. so basically everything is generally good.If you have any questions, please feel free to dm for further questions❤️
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Jun 7, 2026 #9
the component that arrived was FedEx. The second part thats still in China is USPS
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Jun 9, 2026 #10
hmm, really chase Mia and tell her to figure it out with freight fowarder. hopefully new freight is better if bba swap over
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Jun 11, 2026 #11
Mine was with FedEx. Month and a half ago switch to USPS and hasn't shown an ounce of movements.
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Jun 15, 2026 #12
Mia's responses have been, it's taken a flight, it's in customs, and now waiting for local carrier to pick it up. I hope this means that it is in the US and made it through customs and is waiting for USPS to pick it up. Although it has disappeared from my USPS informed delivery app.
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Jun 18, 2026 #14
She sent me an update that it's still with the freight forwarder in china - it was supposed to ship 5/13, yet still has zero new movement
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Jun 20, 2026 #15
I've tried my best while being cordial - It's at the point where I could have sailed it across myself lol
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Jun 25, 2026 #16
for me, they were both fedex first. then one fedex and one usps. the fedex landed weeks ago. the usps is still in china
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Jun 28, 2026 #17
I'm not very keen on placing another big order with this issue unresolved.
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Jun 30, 2026 #18
I would have placed 1-2 additioinal orders by now @ 5k+ if it was smooth, or at least reasonable.
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